Client Cancellation Policies

We have 24hrs cancellation policy.

Clients receive session notifications by email 24hrs prior to their sessions.

24 hours cancellation notice of any session must be given by the Client, under which BMT charges them if they cancel the lesson. Tutors are entitled to 100% of the agreed sessions payment to them if the Client cancels within 24 hours, outside which none is provided.

Both the Client and the Tutor must notify the other in advance of any holiday commitments they may have; and any changes to the tutoring schedule necessary because of illness or inconvenience. An alternative date will be arranged.